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Urbanball

Privacy Policy

Effective Date: June 18, 2025

Urbanballer (“we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, share, and secure your Personal Information
when you use the Urbanballer mobile app (“App”) and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: name, email, phone, username, profile picture.
  • Usage & Device Data: device type, OS, IP address, crash logs.
  • Location Data: approximate/precise location (with permission).
  • Content Data: photos, messages, user‑generated content.
  • Payment Data: processed via third‑party providers.
  • Analytics & Cookies: in‑app usage data and cookies.

2. How We Use Your Information

We use your information to:

  • Provide and improve App functionality and performance.
  • Personalize your experience (content, recommendations).
  • Process purchases and billing.
  • Send updates, support messages, and marketing (if opted in).
  • Maintain security and protect our rights.

3. Cookies & Similar Technologies

We use cookies and similar tools to enhance user experience:

  • Essential Cookies: enable App functionality.
  • Preferences Cookies: save user settings.
  • Performance Cookies: analytics for App performance.

You can disable cookies via your device settings, but some features may not work properly.

4. How We Share Your Information

We may share data with:

  • Service Providers: hosting, analytics, payment processors.
  • Third‑party SDKs: analytics or advertising (GDPR/CCPA compliant).
  • Legal Authorities: to comply with law or protect rights.
  • Business Transfers: in case of merger or acquisition.

5. Security

We implement reasonable measures (encryption, secure storage) to protect your data, but no system is completely secure.

6. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect data from minors. If you believe we have, please contact us for deletion.

7. Your Rights

Depending on your region, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent (e.g., for location).
  • Opt‑out of marketing communications.
  • Lodge a complaint with a data protection authority.

8. Data Retention

We keep your information while your account is active or as needed for legal obligations. We securely delete or anonymize data when no longer necessary.

9. International Transfers

Your data may be transferred and stored internationally. We use appropriate safeguards like standard contractual clauses.

10. Changes to This Policy

We may update this Policy. The “Effective Date” will reflect changes, and we’ll notify significant updates via the App or email.

11. Contact Us

If you have questions or want to exercise any rights, contact us at:

Email: [email protected]
Registered Office:
EX Sports Pte. Ltd.
168 Robinson Road, #12‑01 Capital Tower,
Singapore 0068912