Urbanballer App Privacy Policy

Effective Date: June 18, 2025

Urbanballer (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Urbanballer mobile app.

1. Information We Collect

• Personal Data: Name, email, phone, username, profile picture.
• Device Data: Device model, OS, IP, crash logs.
• Location: Approximate or precise with consent.
• User Content: Chat, photos, in-game activity.
• Payment Data: Token purchases via secure third-party providers.

2. How We Use Your Information

• To power app features and gameplay.
• To personalize your experience.
• To process token payments securely.
• To improve app performance and fix bugs.
• To send updates and offers (with your consent).

3. Sharing & Security

• We share data with secure service providers only as needed.
• Data may be disclosed if legally required or for security purposes.
• We use encryption and secure protocols, but no system is 100% secure.

4. Your Rights

• You may request to access, update, or delete your data.
• You may opt out of marketing at any time.
• To exercise rights, email us directly.

5. Data Retention

We retain data as long as necessary for service operation, legal compliance, or until your account is deleted.

6. Contact Information

If you have questions or privacy concerns:

Email: [email protected]
Office:
EX Sports Pte. Ltd.
168 Robinson Road, #12‑01 Capital Tower,
Singapore 0068912